Your watch is guaranteed under the terms and conditions of this warranty against defects in materials and workmanship for a period of one year from the date of original purchase. The warranty does not cover the life of the battery or normal wear and tear of the case and strap. The warranty does not cover any damage on any part of the watch resulting from abnormal use, lack of care, negligence, accidents, incorrect use of the watch and non-observance of the directions provided by Devour. Despite water resistance features, Devour timepieces are not sports watches and should never be used while swimming or diving; water damage due to swimming or diving are not covered by our warranty. Our watches feature genuine natural leather, which are sensitive to moisture; please keep bands as dry as possible to prevent premature wear and tear. Acceptable timekeeping accuracy bands are industry standards determined and maintained by the makers of the movements we employ; for more details on timekeeping bands, which vary across our styles, please email us at firstname.lastname@example.org. Pulling out the crown during longer periods when the watch is not in use will preserve the battery.
Our watches are assembled by hand; over time, it is possible for individual components of the watch (e.g. crown, strap clasp) to inadvertently disassemble due to wear and tear. Reassembling an individual component (e.g. crown, strap clasp) that may disassemble is very easy and straightforward! - and we are happy to help guide you through that process. Unfortunately, we are unable to send out individual replacement components, and we are unable to accommodate or examine watches that have been opened or altered in any way. For more details, please see the instruction manual of your watch or reach out to us at email@example.com.
If your product is damaged when delivered, you should (without delay and no later than 7 days after delivery) contact us as well as the Delivery Company. You will need to inform us what is damaged and also let us know the case number of the Delivery Company’s claim form. We will naturally send you a new product to replace the damaged one.